Libraries using Baker & Taylor services are experiencing an outage that appears to be similar to the one in August. We have a news post about this issue, and we will update the Known Issues on SWAN Support. This outage impacts Axis360, TitleSource, EDI ordering, as well as their entire support infrastructure.

News post detailing the impacted services:
https://support.swanlibraries.net/news/2022-11/92888

Known Issues where ongoing updates will be posted for libraries:

https://support.swanlibraries.net/issue/92863

We will send out a SWANcom once the Baker & Taylor services have been reinstated. There is no announcement yet from Baker & Taylor about restoration of their services.

Aaron Skog

Executive Director

aaron@swanlibraries.net • 630-326-7022

My pronouns: he/him/his

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

swanlibraries.net • catalog.swanlibraries.net