SWAN Member Library Staff:

The issue is now resolved, and was related to a runaway report format function on the Symphony server. All report functions in WorkFlows, including acquisitions, have been restored.

Please let us know if you encounter any issues that appear to be related.

Thank you for your patience.

Steven Schlewitt
SWAN IT Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://www.railslibraries.info

From: swancom-bounces@list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Thursday, January 21, 2016 9:42 AM
To: swancom@list.swanlibraries.net; swantech@list.swanlibraries.net
Subject: [SWANcom] WorkFlows Report Functions Issue

SWAN Member Library Staff:

We are currently investigating an issue relating to the WorkFlows Report functions. At this time, reports and report scheduling is inaccessible, but other WorkFlows functions are operating as expected.

We hope to have this issue resolved as quickly as possible. We’ll send additional SWANcoms as soon as further information is available.

Thank you,

Steven Schlewitt
SWAN IT Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://www.railslibraries.info