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Published on SWAN (https://support.swanlibraries.net)


Symphony Server Outage 9/15

09/15/2017 - 16:04 - by Ian Nosek

SWAN Member Library Staff:

We're currently working to resolve a Symphony server outage that began around 3:55PM on 9/15. In the meantime, please use WorkFlows in Offline mode to continue circulating.

 This outage affects the following services:

               -      Symphony Server

                              *   All WorkFlows access (cataloging, circulation, etc)

                              *   SIP2 3rd Party Vendor Integration (databases, electronic media)

                              *   SIP2 Hardware/Software Integration (AMH, self-check, PC reservation, print release)

               -      Enterprise

                              *   My Account Features (slow to access)

                              *   Commerce (slow to access)

                              *   Item Availability (slow to access)

               -      Bookmyne

               -      MobileCirc

 

SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/


Source URL: https://support.swanlibraries.net/news/2017-09-15/symphony-server-outage-915