SWAN Member Library Staff:

 

Following an update of the PIN requirement for SWAN Hoopla subscribers, patrons are reporting errors when attempting to login. SWAN staff will work with Hoopla to investigate the issue and have opened a Known Issue where we’ll post updates to the case.

 

SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/