Just a quick reminder of the network migration occurring today at the SWAN/RAILS Datacenter. Between 7:30am-8:30am, we expect about
a 5-15 minute downtime as the network is transitioned.
Please see the message below for additional details.
Thank you,
Steven Schlewitt
Information Technology Manager
steven@swanlibraries.net • 630-326-5993
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net •
catalog.swanlibraries.net
From: swancom-bounces@list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net]
On Behalf Of webmaster@swanlibraries.net
Sent: Tuesday, March 28, 2017 12:16 PM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] *Important* RAILS/SWAN Planned Network Outage on Wednesday, March 29th between 7:30am-8:30am
Message from sender:
From the SWAN Support Website:
Published on SWAN (https://support.swanlibraries.net)
03/28/2017 - 12:15 - by Steven Schlewitt
SWAN Member Library Staff:
RAILS will be working with ICN to perform a network cutover of the RAILS/SWAN Datacenter tomorrow between 7:30am and 8:30am. While an hour is being set aside, RAILS has informed us that the actual migration between the networks should only
take between 5-15 minutes, as everything has been preconfigured and tested.
The following SWAN services will be impacted during the outage:
- Symphony Server
- Enterprise
- SWAN Support Site
- SWAN Ticket Site (OTRS)
- SWAN MailMan Service (SWANcom)
- Bookmyne
- MobileCirc
Again, this outage is planned from 7:30am and 8:30am, but if all goes to plan, it should last no longer than 15 minutes. In the event that the outage should extend beyond the anticipated timeframe considerably, we'll issue a notice via MailChimp
to notify the membership. Additionally, if you have any questions about the downtime or encounter any issues afterward, the SWAN Support Team will be accessible via help@swanlibraries.net, or the toll-free number
844-SWANLIB.
Thank you.