SWAN Member Libraries and Information Technology Staff:
If you’re currently participating in the eRead Illinois/Axis360 program, you’ve likely received an email from RAILS or Baker & Taylor about an IP address change/whitelist needed by January 15th.
In the case of SWAN libraries, the change requested will occur on the SWAN server network, so no further action is required of the individual libraries. Feel free to ignore these emails. SWAN IT staff are currently in contact with Baker & Taylor and expect to have the necessary change in-place and tested prior to the 15th.
Please email us at help@swanlibraries.net if you have any questions about the change or encounter any issues on or after the 15th.
Thank you,
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SWAN Library Services
800 Quail Ridge Drive - Westmont, IL
60559
Email: help@swanlibraries.net
Phone:
844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/