SWAN Member Library Staff:

Reminder: our Symphony Production server will be upgraded to version 4.1 this evening.

During the upgrade ‘My Account’ features, SIP2/WebServices, and other related services will be unavailable.

Our upgrade is scheduled to begin shortly after 11PM and will conclude early morning Thursday July, 18. While we do not anticipate the required use of Offline Mode or downtime during business hours, please wait for the 'All Clear' SWANcom to arrive tomorrow morning before accessing WorkFlows.

A new WorkFlows 4.1 client installer has been made available on the SWAN Support Site: https://support.swanlibraries.net/documentation/64760. There is no imperative to install the new WorkFlows client before the Symphony 4.1 server upgrade.  Once your staff workstations have been updated, please have your library submit the 4.1 Installation Survey: https://fs8.formsite.com/SWANServices/xrjnthywxm/index (one submission per library, please!)

For updates and more information on Symphony 4.1 features and updates, follow our news post: https://support.swanlibraries.net/news/2024-07/94652.

Any questions or concerns? Please send a support ticket to help@swanlibraries.net and a member of the support team will be in touch.

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
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